Reviews

UPDATE: 4 years later they replaced 2 units for me! I’m pretty sure I have the coldest home in texas. That just goes to show you how great this local business treated me when I needed them. I have AC units that are edging towards the end of their lifespan. From fan blades making sounds that keep my neighbors awake on long summer nights, to evaporator coils that just can’t seem to do what they are supposed to. I decided to take matters head on and came up with a game plan to prevent me and my family from enduring the Sahara. Now the path to replacing an AC unit can be a treacherous endeavor. The road is paved with a variety of questions, impressions, and salespeople. After several unsuccessful visits to my abode from various companies, things were looking rather grim. Some wanted you to trade out a kidney for an ounce of R22 Freon. Others just shook their heads in disbelief as if my unit was unlike any other units they had ever seen. Some suggested to sell my home and move to the Arctic. Then… something amazing happened. My 70 year old neighbor was out watering her flower plot right next to her new Trane unit. Who installed it? I asked..She said she would write it down for me and drop it off at my front door. Later that evening my Ring door bell alerted me. As I opened the door a single piece of paper fell down from the crease. 2 word were written down. Airview AC.. I called them up and a young lady answered the phone and told me she would take care of everything & that everything will be alright. A couple days later Brett’s van pulled up in front of my home and we saw a single beam of sunlight break through the clouds and land in the horizon directly behind Brett as he walked up to my front door. As he stepped into my home I got goosebumps and felt like there was some sort of magic in the air, not just dust from his cowboy boots after a long day of work. Brett took the time to speak with me sincerely about my buying decision and was able to answer all the questions i had. Upon completion of looking at everything he hits me with… “Hey, while I’m here let me top off that Freon, it’s on the house”. Why I asked? “From one father to another”. Brett’s suave feels smoother than listening to Morgan Freeman talking about velvet. As he climbed back into his van I asked myself… Is there anything Brett cannot do? Climb Mt Everest, save civilians from a burning building, solve global warming… I am sure he could do all this and more but when it comes to knowledge/fixing/replacing AC units, this man is a 5 star decorated, battle hardened general that fights for life, liberty, in the pursuit of cold homes. Not to mention he has also served our country from the evils of the world. Legend has it that till this day he is out there entering Attics at 5PM with temperatures that would make Satan cry to help everyday people like us be comfortable in our homes. Great staff. Great service. Great everything. You guys have earned my business. I know who will be replacing my units. Thanks!

Professional and thorough. Explained details clearly.

In out great job . Ready for winter

Well trained technicians. All are always respectful and efficient.

Josh was very professional and pleasant

Edgar-Sherman was very thorough, went above and beyond to see that our heat and air conditioning system is ready for the change of seasons. He came in, got the job done and was finished in short order. I trust AirView and the people they send completely to do good work. They always have done.

The response was timely and professional. I felt that I was being shown personal preference by the manner in which my ac repairs were made so quickly. It can't get any better than that!

Routine maintenance and the tech (William) was courteous and efficient. Answered our questions and explained how to prevent any issues.

Installers came to put in a return air vent in a bedroom that was very stuffy. Can't say enough about their friendliness, courtesy, care for the property, and the great way they cleaned up. The vent has made a huge difference to the way the room cools. We would definitely use them again and recommend them.

Hello all. I was having some issues with my 3 year old Trane AC unit, periodically it would trip the breaker and I couldn't figure out why. The original installer thought it was probably electrical in some way and another. I had another AC guy check it out and everything seemed in specs to him. I replaced the usual suspects, the capacitor, the contactor, and installed a new breaker, but it kept having the same issue, after deep diving into AI and talking to various AC techs I was leaning heavily towards a bad compressor. Still under warranty but getting it replaced with labor and new refrigerant was probably going to cost between 2,000 and 3,000. Not for the faint of heart. I called Airview AC and spoke to Michelle mid morning and explained all symptoms and what was going on. What an amazing bright spot she was, totally made my day just talking to her. She was so professional, kind, understanding and had a great sense of humor which greatly eased my stress. She was able to set me up with an appointment the same day just a couple of hours later with one of their techs, named William. He showed up in the time frame and went straight to work. What a Great dude! Professional, knowledgeable, detailed, confident and easy to talk to. He explained what he saw going on and let me know everything he was doing and expected. He fit right in like a family friend. Found out my unit was over charged so he did what he could to bring readings down to where they should be. He didn't try to B.S. me on anything or up sell or whatever else like so many company's do these days to make a buck. He was really cool and competent in what he does which makes a huge difference to me at least. It made my day being able to meet and talk to good people like William and Michelle. Time will tell if this takes care of my issue and I really hope it does. That being said if it does not and I have to move forward to fix this there is no doubt in my mind I will go with no other company other than Airview AC. If you have any issues with your AC unit Please do yourself a favor and save time, headaches, and heartbreaks, and call them. They are very competitive and fair I believe on their pricing and service. Thanks to the Owners / Founders: Sergio Perez and Monica Schoeman-Perez, for hiring the very best people for their business and to take care of their customers. This is an honest review, I don't get paid, credited or anything else for this, I just want people to know. Cheer's and Blessings to all.

Micheal fixed the problem in short order. Very thorough and professional.

Very pleased with service, yet again, with Airview AC. I called this morning and my appt was scheduled for same day. AC was repaired same day. Charles was able to figure out what was wrong and had it fixed quickly.

Airview AC is great! I had them come out to do an air balance for a few warm rooms in my house. Brandon was very thorough and honest. We decided to be conservative in how much more air we gave those rooms, which was perfect for every room but one. It was no issue whatsoever for him to come back out to fix it free of charge. I appreciate their stellar communication and business practice!

Arrived on time. Was polite and answered all my questions.

I love this company. They are very responsive and easy to work with. Their technicians are knowledgable and friendly. Very satisfied. Thank you!

This was a unit replacement. Your crew came at the agreed upon time and worked pretty much the whole day. They were friendly and professional. The work was extensive and detailed. They cleaned up and left our home as they started. This was an expensive replacement but the service you provided made the painfully necessary price feel much more worth the investment. Thank you

The tech was great and thorough. Very happy with his attention. His name was Jushua Good man

We have used Airview AC for several years and love their exceptional service. They check our unit twice a year to make sure everything is working as it should.

We moved to McKinney about six months ago. Even though our home was only four years old, the Texas heat this summer crashed our Air Conditioning Unit. Contacted AirView. They scheduled us quickly, found the problem, and worked with the manufacturer to get us warranty coverage on the failed parts. Repairs went well and we stayed cool for almost two months until another failure. Different part of the system, but again, AirView came to the rescue. The manufacturer again covered the parts, AirView fixed the problem. This is our fourth house in about 40 years. We have worked with many service providers over the years, but none have been better than AirView. Excellent customer service, skilled tech's, quick response and a real commitment to stand behind their work. I can't recommend them enough, you won't go wrong choosing AirView.

Very professional and knowledgeable. Fully explained everything very well. Repair went smoothly with no disruption of anything around the unit.

Had my AC go out; called Airview AC and they were at my house the next day to solve the issue. They isolated and resolved the issue quickly and professionally. Highly recommend Airview for your HVAC needs!